Privacy Policy for Neonlong Türen

What Information We Collect

When you get in touch with Neonlong Türen, we collect some basic information. This usually includes your name, email address, phone number (if you give it to us), and details about your door project. We need this to talk to you and give you a good quote.

We also collect a bit of data about how you use our website. Things like which pages you visit and for how long. This helps us make our website better. We do this using small files called cookies (more on that below).

We don't collect any sensitive stuff like your health information or bank details directly on our site. We're a door company, not a bank or a doctor.

How We Use Your Information

We use the information we collect for a few simple reasons:

• To answer your questions about our special protection doors.
• To set up appointments and provide you with a clear quote for installation.
• To carry out the door installation work you've asked us to do.
• To keep records of our projects and what we've talked about.
• To understand how our website is used so we can make it more helpful for people in Munich looking for doors.

We only use your information to help us do our job and serve you better.

Sharing Your Information

Neonlong Türen doesn't sell your personal information to anyone. We're a local business, and we value your trust.

Sometimes, we might need to share your information with our own team members, like our installers Dieter or Thomas, so they know where to go and what door you need. If we work with a trusted supplier for a specific door part, we might share just enough info to get that part delivered for your project. That's it.

We would only share your information with outside parties if the law requires us to, like if a German court asks for it.

Storing Your Information

We keep your information as long as we need it to manage your project or for our own business records. If you become a customer, we'll keep your details on file so we can look back at what we did for you. If you just ask for a quote and don't go ahead, we'll keep your info for a reasonable time in case you get back to us later.

We make sure your information is kept safe. We use standard security steps to protect it from people who shouldn't see it.

Your Rights Over Your Data

You have rights regarding the information we hold about you. You can:

• Ask us what information we have about you.
• Ask us to correct any information that is wrong.
• Ask us to delete your information in some situations (though we might need to keep some for legal reasons).
• Object to us using your data in certain ways.

If you want to exercise any of these rights, just get in touch with us using the contact details below. Our team, especially Lena, will help you out.

Cookies on Our Website

Like most websites, ours uses 'cookies'. These are small text files that get stored on your computer or phone when you visit our site. They help our website remember things about your visit, like your preferences, so it works better for you next time.

Cookies also help us understand which parts of our site are most popular. This is general info, not about you personally. You can usually control cookies through your web browser settings. You can choose to block them or delete them, but some parts of our website might not work quite right if you do.

Changes to This Privacy Policy

We might update this Privacy Policy now and then to keep it clear and correct. If we make big changes, we'll put the new version here on this page. We suggest you check back once in a while to see the latest version.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch:

Neonlong Türen
Kreillerstr. 65 München, 81673 Germany
Phone: +49 178 3638909
Email: [email protected]

We're here to help.